/ Published in small business

Is it time to update your small business phone system?

Is your business working at its best with your current phone system? If your business phone system isn’t working for you and the needs of the company you’re running, it’s time to upgrade. What many employees and business owners accept as normal telephone connection problems are often easily remedied and prevented with an updated system, such as one that utilises a VoIP connection or more advanced hosting platform.

Here are a few signs that indicate that you might need a new and improved solution – or service provider:

  1. YOU CAN’T REACH PEOPLE OFF-SITE OR ON THEIR MOBILE PHONES

Is your current system flexible enough for you to connect calls to salespeople who might be on the road or working at home? At the push of a button, you should be able to connect anyone calling your office to an employee who might be out of office or using a mobile phone.

  1. CONFERENCE CALLS TAKE TOO LONG TO SET UP

When you plan a conference call, does it take considerable juggling to set everything up and are calls continually being dropped once you get going? Connecting different people to a single call should be quick and easy, not to mention free of frustration.

  1. IF THERE’S A STORM, YOU’RE IN TROUBLE

If your phone connection is dependent on great weather or any other issue that could easily impact your connection, you need to make a change. You should still be able to make and receive calls in all but the very worst conditions.

  1. YOUR CALLS ARE ALWAYS POOR QUALITY

Are you constantly talking over one another in calls or does static prevent you from hearing the other person clearly? Are there any delays on the line and do you struggle to hear what the other person is saying?

  1. ADDING NEW LINES IS A NIGHTMARE

A quality, small business phone system should make it easy for you to add additional lines as your business grows. Expanding your phone system in tandem with your growing business shouldn’t be an expensive process, and nor should it be enormously time-consuming.

Perhaps you’re still using a landline to run your business or maybe what a service provider promised to be an upgrade just isn’t cutting it. Whatever your problem, Radicall will ensure that you enjoy all the benefits of a fully functional small business phone system.