Smart All-in-one solution, Smart Customer Service
iPECS Contact Center Suite is a multi-channel Contact Center solutions package for businesses. Its multiple channels in comprehensive all-in-one solution provide seamless connections for your smart customer services.
Ericsson-LG branded IP Contact Center Solution
As the Ericsson-LG contact center solution, the iPECS CCS has seamless and tighter integration with iPECS-LIK and iPECS-UCP. In addition, with valuable packaging with other Ericsson-LG applications, your contact center agents and staff are able to fully utilize the benefits of Unified Communications, mobility or other performance enhancement applications.