The days when businesses relied on dial tone alone has advanced into more and more sophisticated tools of running a business, the Telephone System is a life-line keeping you in touch with your customers and your suppliers.  Small business Telephone Systems are progressively more sophisticated. Here is a look at some of the traditional and advanced telecommunication systems that combines Voice over Internet Protocol (VoIP) PBX and other features.

small-business-directionCost savings that can be achieved with a VoIP-Based PBX

With a small business phone system on an IP network, you have only one network to manage, which is less expensive and more efficient than managing separate networks.

A small business phone system saves your business money on long-distance charges, because you can use your data network to place calls both nationally and internationally at extremely low rates.

A small business phone system reduces the costs of moving or changing a phone extension.

You’ll save time—and therefore money—when adding a new site or a new employee.

Three of our most popular Small Business PABX Options:


VoIP-Based Small Business PBX

A VoIP PBX can do everything a traditional small business PBX can do and more. It performs the switching and connecting of Voice over IP as well as landline calls.

A conventional PBX requires two networks, one for data and another for voice. An IP PBX system runs on only the IP data network, which saves costs and minimizes network management.

You can use IP phones, softphones (which don’t require any phone hardware beyond a computer and a microphone headset), and landline phones on an IP PBX phone system.

Unified Communications & VoIP PBX

Many Small Businesses require specialised features to support their particular workflows. Unified Communications is designed to provide seamless features of the PBX and utilises the PC to offer valuable information for small businesses. It combines an IP PBX with robust telephony features that traditional phone systems can’t deliver.

Unified Communications is affordable, reliable, full-featured, and easy to deploy, administer, and maintain. It helps small businesses dramatically reduce communications and network management costs, enhance collaboration, improve productivity, and more.

Traditional Small Business PBX

Conventionally, a small business PBX (Private Branch Exchange) is a telephone switching system that manages incoming and outgoing calls for a company’s internal users. A PBX is connected to the public switched telephone network (PSTN) and automatically routes incoming calls to specific extensions. It also shares and manages multiple lines. A typical small business PBX system includes external and internal phone lines; a computer server that manages call switching and routing; and a console for manual control.

Choosing to go with the traditional Small Business PBX will depend on your Network infrastructure and services available from Telco providers. Our obligation free consultation will provide you with advice on the solution that best fits your requirements.

Other Benefits of a Small Business VoIP Phone System

Employees will find the VoIP Telephone System easier to use, yet offer far more features and capabilities. Your communications/phone system is available to employees anywhere they have a broadband Internet connection. This helps employees be more productive and collaborate more easily, which in turn helps making effective decisions.

Having anywhere access to a communications/phone system allows you to serve customers better. Callers are less likely to get ensnared in voicemail menus or put on hold, which can help improve customer loyalty—and profits.

All features of the traditional phone service – including dial tone, transfer, hold, phone conferencing and other standard features – connected via your data network. Employees can transfer calls to anyone in the company, regardless of location, and remote employees have access to all phone services through a secured Virtual Private Network (VPN) connection to the office.